PRIVACY POLICY
Last Updated: October 1, 2026
Black Thorn Wax (“Black Thorn,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how information may be collected, used, and shared when you visit blackthornwax.com, contact Black Thorn Wax, book services through linked third-party platforms, or purchase digital products through our website.
Information We Collect
We may collect information that you voluntarily provide when you interact with the website, including your:
Name
Email address
Phone number
Information submitted through contact forms
Purchase and transaction information
Communications or inquiries you send to Black Thorn Wax
When you make a purchase, payment information is processed through our payment and ecommerce providers. Black Thorn Wax does not directly store your complete credit or debit card information.
The website and its service providers may also automatically collect certain technical information, such as your browser type, device information, IP address, pages visited, referring pages, and general website activity.
How We Use Your Information
Information collected through this website may be used to:
Respond to questions and inquiries
Provide information about services or appointments
Process and fulfill digital-product purchases
Provide customer support
Send transactional communications related to purchases or inquiries
Operate, maintain, and improve the website
Understand how visitors interact with the website
Maintain website security and prevent misuse
Comply with applicable legal or regulatory obligations
We do not sell your personal information.
Appointments and Booksy
Appointment scheduling for Black Thorn Wax is handled through Booksy, a third-party booking platform.
When you follow a booking link from this website and provide information through Booksy, that information is processed according to Booksy’s own privacy practices and terms.
Black Thorn Wax may receive information from Booksy that is necessary to manage your appointments and provide your requested services.
Purchases and Payment Processing
Digital products may be sold through our Squarespace website and processed using Squarespace and its supported payment services.
These providers may collect and process information necessary to complete your transaction, prevent fraud, issue confirmations, and facilitate payment.
Their handling of your information is also governed by their respective privacy policies and terms.
Digital Product Delivery
When you purchase a digital product, information such as your name, email address, and order details may be used to fulfill your order and provide access to your purchased digital content.
We may also retain transaction records as reasonably necessary for business, accounting, customer-service, fraud-prevention, and legal purposes.
Cookies and Analytics
This website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic, measure performance, and improve the visitor experience.
Squarespace and other service providers integrated with the website may also use cookies or similar technologies.
Depending on your browser and location, you may be able to control or disable certain cookies through your browser settings or available website cookie controls. Disabling certain technologies may affect how some parts of the website function.
Third-Party Services
Black Thorn Wax uses or may link to third-party platforms that provide services necessary to operate the business and website, including platforms for:
Website hosting and ecommerce
Payment processing
Appointment scheduling
Analytics
Social media
Email or communications
When you interact directly with a third-party service, that service's own privacy policy and terms apply.
Links to third-party websites are provided for convenience and do not mean Black Thorn Wax controls those websites or their privacy practices.
How Information May Be Shared
We may share personal information with service providers when reasonably necessary to operate the website, process transactions, fulfill purchases, manage appointments, communicate with customers, or provide other business services.
We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, security, or property of Black Thorn Wax, our customers, or others.
We do not sell or rent customer information to third parties for their own marketing purposes.
Data Security
We take reasonable steps to protect information provided through our website and use reputable third-party platforms to operate important website, booking, and payment functions.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
Personal information may be retained for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
Your Choices
You may contact Black Thorn Wax if you would like to:
Ask what personal information you have provided directly to us
Correct inaccurate contact information
Request deletion of information we control, where appropriate
Ask a question about how your information is handled
Some information may need to be retained when required for legitimate business, accounting, security, or legal purposes.
Information controlled independently by third-party platforms such as Booksy or payment providers may need to be managed directly through those providers.
Children's Privacy
This website and Black Thorn Wax's digital educational products are not directed toward children under 13, and we do not knowingly collect personal information online from children under 13.
If we become aware that personal information from a child under 13 has been collected through this website without appropriate authorization, we will take reasonable steps to address it.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes to the website, business practices, services, or applicable requirements.
The current version will be posted on this page with an updated “Last Updated” date.
Contact
If you have questions about this Privacy Policy or how information submitted directly to Black Thorn Wax is handled, please contact:
Black Thorn Wax
Providence, Rhode Island
ashley@blackthornwax.com
blackthornwax.com